eva terms of sale

This agreement, the accompanying quote, and parts list supersede ALL VERBAL agreements.

Exhibits MUST BE ORDERED at least 12 working days in advance of the required ship date for standard orders. We will try to accommodate a faster turn around time, if possible.

An exhibit order can not be processed until a signed contract and deposit is received. If an exhibit order requires delivery in under two weeks, additional charges may be required to assure timely delivery. Shipping and rush charges may be added to customers price if delivery date is changed after the order has been placed.

All exhibits are sold under the following terms: a minimum 70% deposit is required to place the order, the balance is due before shipping of hardware or graphics. No exhibit will be released prior to full payment of the balance due.

Returns
All exhibits sold by DBI Creative are created expressly for each individual customer. All graphics are not returnable. Please review the parts and accessories description list provided with your order carefully. Once your order is finalized and no returns will be made.

Warrantees
DBI Creative support all manufacturers' warranties. There is no warranty for wear and tear. Click here for specific information on each product

Shipping
The client will be responsible for transportation of the display & graphic materials. shipping charges are SUBJECT TO CHANGE based on actual delivery requirements, and are ALWAYS the responsibility of the purchaser. DBI Creative assumes NO RESPONSIBILITY for timely delivery nor damage in transit, though we will always do our best to assure delivery of your materials.
Damage in Transit Note: All goods are shipped insured and in perfect condition. Once the goods have left the manufacturer or producer by a carrier that has been selected by the dealer or end-user, they become the property of the end-user and It is the responsibility of the consignee (end-user) to open the package(s) "The Day of Receipt" in order to inspect the goods for damages that have occurred in transit.

If there are damages, then a claim may be filed against the carrier/courier, with our assistance. If the goods are not opened "The Day of Receipt", and damages are not reported at that time, we are not responsible for the replacement of those damaged goods or any other claims of damage.

Goods that require replacement under these circumstances must be paid for by the dealer/end-user while the carrier is investigating the claim. The purchaser under our normal terms payment must also pay the balances of any amounts due for the original so-called damaged goods in full.

Swatch links note: Please realize that the swatch link samples on this web site are limited in their ability to accurately depict colors. Every computer display is calibrated differently and colors can vary from computer to computer. These swatches should however give you a relative idea of our color selection